NWDthemes Support Center

NWDthemes: Company News

NWDthemes Support Center is now available via https://support.nwdthemes.com You do not need to register, just login via Envato API, select product and proceed to ticket creating. Quick and easy! Support hours 10AM – 6PM GMT+1 time, Monday – Friday. The support response time is 24-48 hours. Item support includes: Availability of the author to answer […]

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CodeCanyon Extended Support FAQ

NWDthemes: Company News

The Program In September of 2015, CodeCanyon (aka “Envato”, aka “ThemeForest”), launched a new program for support: http://marketblog.envato.com/releases/get-ready-for-the-new-item-support-policy-launching-september-1st/ and followed this up with an additional announcement here: http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/ and an official policy here: http://codecanyon.net/page/item_support_policy What this means for customers who are part of the NWDthemes family: Extended Support is not related to your Usage License […]

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