Common Issues

  • No “NWDthemes” item in main menu.
    • check that all files were uploaded.
    • check that all files have correct permissions.
    • check that Magento cache is disabled – Cache Management.

  • I get 404 error in System > Configuration > Cartown Theme
    • Logout from backend and login back

  • My configuration changes do not appear on the store.
    • refresh Magento cache – Cache Management
    • make sure that settings are not overrided on different scope level like website or store view. Scope switch is located in top left corner of Configuration page. More info about scopes – Understanding store scopes