Have a question? We've got Answers!
Contents
1. Admin Help Mode
To activate the plugin's Help Mode, hover your mouse over the question mark icon toward the top-right hand side of the the Module Editor.
Then search for what you're interested in editing.
And scroll through the results list and click the option that best fits what you're looking for.
And then click the "Show Option" button to highlight the option inside the editor.
And likewise, hovering your mouse over an option for one second when help mode is activated will load the option's description information inside the help mode.
2. Ticket Support
Ticket Support is a Premium Service
We're always available to answer your general questions on the discussion board, social media and email. But if you have a question or issue that would require us to review your admin setup, you'll need our premium ticket support!
If you purchased an individual copy of the plugin within the last 6 months you're automatically eligible. Or, visit your CodeCanyon downloads page and click the Extend now link to renew your support membership.
The average wait time for a ticket response is 12 hours but
all tickets are answered as soon as possible!
3. Message Board
Scroll to the bottom of the CodeCanyon Message Board to write us a message and we'll respond as soon as possible!
