Support hours: 10AM – 6PM GMT+1 time, Monday – Friday.
The support response time is 24-48 hours.
Support for our items includes:
- Fixing bugs and reported issues
- Responding to problems regarding the item and its features
- Providing updates to ensure compatibility with new software versions
Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
- Support for Magento: configuration, installation, maintenance etc.